If your having an issue with the workflow within Clinicient please visit
Empower Community (empowerconnect.com)
Select Support Portal (on the left side) and enter your Clinicient username/password.
If you get an error Message that your log in is not enabled Please call 503-525-0275 Option 2
After either of these are done please open a help desk ticket with the Clinicient ticket number within notes of the ticket and we can track it.
You can open a ticket with the DPT support Center either through this portal or by calling 630-596-1186 (and leaving a detailed VM with your Full name, clinic location, issue your having and a call back number)